Cancelling/Rescheduling
We understand that life happens, however we require 24hrs notice for rescheduling/cancelling. Rescheduling/cancelling within 24hrs will incur a fee equal to 50% of the appointment cost. Rescheduling/cancelling within 6hrs will incur a fee equal to 100% of the appointment cost. This is non-refundable or transferrable.
No-shows
With limited times available, if you cannot attend your appointment, please contact us immediately. No shows will be charged 100% of initial appointment cost.
Running late
Quality services take time, If you're running late please contact us. If you are more than 15 minutes late, please note that we reserve the right to cancel your appointment and you will be charged as a no show.
Foreign work
We do not work over other techs due to health & safety. If you come to your app with another techs work and haven’t notified us you will be turned away and charged a 100% late cancellation fee.
Please contact us on 0494019844 with any questions or concerns.
With Love.
@withlovetorquay